FAQs

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Frequently Asked Questions

Everything you need to know about how ClairaCM works for your community.

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Q. How do residents join my community?

A unique invite link with an access code is generated when you create your community, along with a downloadable QR code you can post, print, or share. For added security, you can require secondary board approval for each new resident — keeping unwanted guests out.

Q. Do you collect rent or handle leases?

Not at this time. ClairaCM is focused on making community communication as seamless as possible — we'll leave rent collection and lease management to the tools built for that.

Q. Is anonymous posting really anonymous?

Yes. When a resident posts anonymously, no property manager, board member, or admin can ever see their identity. ClairaCM also applies a stricter AI filter to anonymous posts to keep the conversation constructive.

Q. Why is AI moderation needed?

To prevent hostility from taking over the community and to ensure issues are resolved amicably. Relationships can be destroyed quickly when conversations turn personal — ClairaCM is here to prevent that, so neighbors stay neighbors.

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